Perlindungan Hukum Terhadap Kurir Jika Terjadi Ketidaksesuaian Pengiriman Barang Terhadap Konsumen Dalam Transaksi Cash on Delivery (COD)

The digital world offered by the sophistication of Internet, presents new innovations that change old conventional habits. existence development internet, an innovation where market can be reached anytime and anywhere, under any conditions known as E-commerce or electronic commerce. sale purchase is considered to have occurred if both parties agreed on goods prices, even though not been delivered price has paid. formulation problem regarding legal relationship in COD transactions, well protection transactions. method used compiling this research a with normative approach. source author took form analysis related regulations couriers, such Government Regulation Number 71 2019 concerning Implementation Electronic Systems Transactions, Law 22 2009 Road Traffic Transportation, No. 38 post. mechanism does stop only at between seller buyer, but involves are very important for operation, namely delivery service company courier service, which transaction process. Couriers delivering consumers recipients also responsible delivered, there damage basis negligence part courier, goods, however, long it fault will charged compensation damaged goods.